Our Refund Policy

1. Refund Eligibility

We stand behind our services with a 30-day money-back guarantee. If you're not completely satisfied with your experience, we offer a full refund within 30 days of your initial purchase. We believe in building trust with our customers and want to ensure you have the best possible experience with our platform.

2. Refund Process

Requesting a refund is simple and straightforward. Please contact our dedicated support team at [email protected]. In your request, please include:

• Your full name and account details
• Phone number for verification
• Reason for requesting the refund
• Date of purchase

3. Processing Time

We process all refund requests within 5-7 business days. Once processed, the time it takes for the funds to appear in your account can vary based on:

• Your payment method (credit card, debit card, or other)
• Your financial institution's processing times
• Your country and local banking systems

4. Non-Refundable Items

While we strive to maintain a flexible refund policy, certain premium features or services may be non-refundable. These exceptions will be clearly marked during the purchase process. This typically includes:

• Custom development services
• Premium support packages
• Usage-based services